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Receptionist-Port Huron-Homeless Healthcare Program

 

Position Summary

The Receptionist provides initial and subsequent reception of patients into care, including telephonically.  This position performs clerical functions and collects patient information and updates required for entry and care, including identification, financial statistics and personal information. 

General responsibilities

  • Greet clients and answer telephone calls politely, and screen and forward calls appropriately.
  • Greet clients at check-in and assist with any questions/concerns.
  • Answer client questions as needed both telephonically and in person.
  • Schedule/update client appointments correctly paying attention to detail.
  • Accurately enter and update any new information into patient’s account into computer system, i.e. new demographic information and insurance information.
  • Scan all necessary forms into patients’ EHR.
  • Follow proper office opening and closing procedures.
  • Promote and maintain awareness of Agency programs, services, and activities.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.
  • Other duties as assigned.Participate in Quality Improvement activities.
    • Record Homeless Data from assigned sources using proper forms including the Encounter form.
    • Report Shelter Case Management Statistics to HHC Manager and all other requested reports.
    • Coordinate and provide direct service to clients at shelters and soup kitchens.
    • Resource search for clients with special needs.
    • Assist walk-ins: Eligibility, Substance Abuse Referral, Dental, Vision, Prescription, and access to concrete items.
    • Enrolls clients in the THAW Program if eligible.

Education and/or Experience

High School diploma or General Education Degree (GED)  

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Date Posted: Apr 27, 2015  |  Job ID: 002

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Custodian-PT (20 hours per week)-New Haven

 

Position Summary

Under the general supervision of the Chief Financial Officer, the Custodian performs cleaning and maintenance functions at either Agency location. 

 

General responsibilities

  • Following cleaning schedule, maintain cleanliness of facility.
  • New Havencustodians are responsible for laundering mop heads and cleaning rags for both Agency locations.
  • Safely and effectively use cleaning products and equipment.
  • Monitor and report equipment concerns and malfunctions to supervisor.
  • Maintain facility security system with minimal assistance.
  • Attends meetings as needed.
  • Must participate in quality improvement activities
  • Other duties as assigned.
  • May be required to complete simple maintenance functions (repair or change out broken fixtures, hang pictures, etc.)

Education and/or Experience

High School Diploma or General Education Degree (GED).

AND

Experience with healthcare cleaning and maintenance preferred.

 

**Must be available to work at any site if needed to fill in for other cusodians' absences

Date Posted: Jan 13, 2015  |  Job ID: 001

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Full-time HHC Nurse Practitioner-Homeless Healthcare and Port Huron Clinic

 

Position Summary

Using established Clinical Guidelines, the Nurse Practitioner performs a variety of direct patient services including assessment, diagnosis, implementation of treatment, evaluation, and monitoring the general clinical/patient management plan.

General responsibilities

  • Establish a Practice Panel of patients.
  • Assess, diagnose, prescribe, implement treatment, evaluate and monitor patient’s health status as designated by the collaborative agreement established with the physicians.
  • Assist other providers in the management of their patients. 
  • Promote and maintain awareness of Agency programs, services and activities.
  • Provide patient education so as to enhance and meet the needs of our patient’s clinical care.
  • Provide “Call” for after hours care of patients assigned to panel.
  • Provide acute and chronic care of patients.
  • Perform complete physical examinations on patients.
  • Order routine and diagnostic lab and x-ray studies according to standing orders.
  • Formulate, initiate and monitor patient management plans using established Clinical Guidelines and/or in consultation with the Medical Director or supervising physician.
  • Refer patients requiring hospitalization or assessment and management of conditions to supervising physicians or appropriate specialists.  Follow patient progress when referred.
  • Participate in “Community” care through such events as health fairs, sports physicals, etc.
  • Assist in the development and integration of mid-level services into the clinical delivery model of the Agency, its communities and partnering hospitals.
  • Participate in quality improvement activities.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.
  • Other duties as assigned.

Education and/or Experience

Graduation from an accredited school of nursing, a nurse practitioner program recognized by the Board of Nursing, or from a program otherwise designated for Nurse Practitioners which has been approved by the State Board of Nursing.

AND

Must possess proper Nurse Practitioner licensure in the State of Michigan.

Date Posted: Jun 13, 2014  |  Job ID: 013

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Medical Biller-FT-New Haven

 

Position Summary

In collaboration with the Billing Supervisor and Finance Department, the Medical Biller ensures the timely and accurate processing of patient billing.

 

General responsibilities

  • Enter and/or review service charges in billing software on a daily basis.
  • Assist patients with insurance billing concerns.
  • Apply and verify Clinical Procedure Coding & ICD-9 coding.  
  • Post accounts receivables for all insurance and patient accounts.
  • Prepare reports and billings for hard copy and electronic transmissions.
  • Prepare and print month-end and year-end reports.
  • Update fee schedules as directed by the Chief Financial Officer
  • Problem-solve computer issues relative to billing processes.
  • Review and correct all insurance rejections.
  • Assist with daily reports as needed.
  • Keep apprised and inform doctors on new insurance changes or billing codes.
  • Run and work delinquent claim reports and/or held claim reports on a regular basis.
  • Must participate in Quality Improvement activities.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.
  • Other duties as assigned.

Education and/or Experience

High School Diploma or General Education Diploma (GED).

AND

Ability to relate with effectiveness to the public, patients, health care providers and reimbursement sources

AND

Minimum one year experience in medical billing or completion of a medical billing course.

Date Posted: Jan 19, 2015  |  Job ID: 006

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Competent Professional Authority-PT-WIC

 

Position Summary

This position provides nutrition counseling, training and education services to WIC program participants and staff.

 

General responsibilities

  • Promote and maintain awareness of Agency and community programs, services and activities.
  • Perform nutrition assessment, determine risk/eligibility, provide nutrition risk education for participants and make appropriate client referrals.
  • Provide nutrition counseling, including breastfeeding education, and document encounters.
  • Perform anthropometric measurements, record data and perform lab functions as needed.
  • Participate in the selection, planning, preparation and evaluation of teaching aids and materials.
  • Maintain and update knowledge of community resources.
  • Counsel clients regarding health education and behavior modification.
  • Complete WIC forms and charts meeting Federal, State, Insurance, and agency standards.
  • Assign appropriate food packages and approve non-contract formula requests.
  • Initiate problem lists for high-risk clients and refer them to a Registered Dietitian for individual counseling and care plan development.
  • Provide consultation, training, and supervision for staff as requested.
  • Order, inventory, and stock nutrition education materials.
  • Develop nutrition care plans and provide individualized nutrition counseling for clients determined to be at High Risk (R.D. only)
  • Assign appropriate food packages and approve non-contract formula requests including class III formulas (R. D. only)
  • Contribute to WIC policy and procedure development.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.
  • Participate in Quality Improvement activities.

Perform other duties as assigned.

Education and/or Experience

Must be professionally trained to function as one of the following: Physician, Registered Dietitian/R.D. (must be accredited by the commission on Dietetic Registration of the American Dietetic Association within 90 days of hire and possess a Bachelor’s degree in Nutrition/Dietetics), Nutritionist (with a Bachelor’s degree in Foods/Nutrition or Dietetics), Master’s degree in Human Nutrition or Public Health Nutrition, Physician’s Assistant, Registered Nurse, Dietetic Technician Registered (emphasis in community/clinical nutrition) or Home Economist (Bachelor’s degree with emphasis in nutrition).

AND

At least one year experience of providing community health, pediatric and or/maternal/infant nutrition services preferred.

 

Date Posted: Apr 28, 2015  |  Job ID: 003

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Medical Assistant--3 positions-FT-Temporary and permanent in New Haven and 1 FT in Algonac

 

Position Summary

This position provides and delivers quality, comprehensive, patient care as directed by a licensed provider and under the supervision of the Practice Manager.

 

  • Responsible for the entire patient flow process to include maintaining exam rooms; supplies; waste materials; medical records flow; chart tracking all records; patient instruction sheets; nightly lockdown and openings when designated shift start & end times are dictated; growth grids; immunizations tracking in MCIR on a daily basis to insure patient immunizations are up to date.
  • Perform diagnostic procedures.
  • Autoclave / sterilize and maintain instruments.
  • Conduct daily patient education and distribute materials. 
  • Practice infection control at all times.
  • Communicate with patients to include triage; hospital; insurance companies; home care/nursing homes; pharmacy.
  • Assist physician with all procedures and house calls.
  • Perform basic lab/X-ray procedures as necessary such as basic chest & extremities; venipunctures; heel & finger sticks; cultures-GC, Strep B, Chlamydia and Herpes; UA; EKG etc.
  • Maintain sample medications for inventory and expiration dates.
  • Conduct patient referrals as directed.
  • Assist in orientation of new hires and completion of orientation check list. 
  • Participate in monthly continued education for immunizations by reading and signing the module. 
  • Participate in working in the lab as needed, must also be responsible to be familiar with x-ray/digital equipment and radiology settings on a regular basis.
  • Pull charts on a monthly basis for MCIR to send letters (recall/reminders) to patients that are due or overdue for vaccines.
  • Maintain levels of certification as needed.
  • Other duties as assigned.

Education and/or Experience

Graduate in Medical Assistance or Nursing with a C or better G.P.A.

AND

Approved certification, registration, and/or license to practice in the state of Michigan as applicable.  Minimally, certification as a Medical Assistant obtained within six months from date of hire.

AND

Relevant work experience in a medical center preferred. 

Date Posted: Nov 12, 2014  |  Job ID: 007

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