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Information Systems Support Specialist-FT-New Haven

Position Summary The Information Systems Support Specialist will be responsible for providing a broad range of high quality technical support related to the organizations communication networks, systems, and users.

Duties & Responsibilities

● Responsible for installing, upgrading, configuring and maintaining Information Technology Equipment and software which includes the hardware, network services, and software needs of the agency.

• Manage telecommunications and configurations which includes the phone system, fax machines, and copiers.

• Create and maintain documentation regarding Information Systems infrastructure components and operations.

• Develop and communicate standards of use, operations, and security of the network, personal computers, devices, and data.

• Perform and coordinate network trouble shooting to isolate, diagnose, and resolve network problems.

• Maintain network users, access rights and directories.

• Provide training to system users as needed.

• Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.

• Research and evaluate network capability and recommend improvements to support both current and future operations considering new and emerging technologies.

• Assist with vendor contracts related to Information Systems. • Develop and implement disaster recovery procedures.

● Other duties as assigned.

Education and/or Experience Associates Degree or equivalent from a two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience. Requires a strong knowledge of hardware and software and their inner-workings, which includes having a solid understanding of circuits, switches, network connectivity, and telecommunications.

Date Posted: Jan 21, 2016  |  Job ID: 003

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Custodian-PT (20 hours per week)-New Haven


Position Summary

Under the general supervision of the Chief Financial Officer, the Custodian performs cleaning and maintenance functions at either Agency location. 


General responsibilities

  • Following cleaning schedule, maintain cleanliness of facility.
  • New Havencustodians are responsible for laundering mop heads and cleaning rags for both Agency locations.
  • Safely and effectively use cleaning products and equipment.
  • Monitor and report equipment concerns and malfunctions to supervisor.
  • Maintain facility security system with minimal assistance.
  • Attends meetings as needed.
  • Must participate in quality improvement activities
  • Other duties as assigned.
  • May be required to complete simple maintenance functions (repair or change out broken fixtures, hang pictures, etc.)

Education and/or Experience

High School Diploma or General Education Degree (GED).


Experience with healthcare cleaning and maintenance preferred.


**Must be available to work at any site if needed to fill in for other cusodians' absences

Date Posted: Jan 13, 2015  |  Job ID: 001

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Competent Professional Authority-WIC-New Haven-PT


Position Summary

This position provides nutrition counseling, training and education services to WIC program participants and staff.



General responsibilities

  • Promote and maintain awareness of Agency and community programs, services and activities.
  • Perform nutrition assessment, determine risk/eligibility, provide nutrition risk education for participants and make appropriate client referrals.
  • Provide nutrition counseling, including breastfeeding education, and document encounters.
  • Perform anthropometric measurements, record data and perform lab functions as needed.
  • Participate in the selection, planning, preparation and evaluation of teaching aids and materials.
  • Maintain and update knowledge of community resources.
  • Counsel clients regarding health education and behavior modification.
  • Complete WIC forms and charts meeting Federal, State, Insurance, and agency standards.
  • Assign appropriate food packages and approve non-contract formula requests.
  • Initiate problem lists for high-risk clients and refer them to a Registered Dietitian for individual counseling and care plan development.
  • Provide consultation, training, and supervision for staff as requested.
  • Order, inventory, and stock nutrition education materials.
  • Develop nutrition care plans and provide individualized nutrition counseling for clients determined to be at High Risk (R.D. only)
  • Assign appropriate food packages and approve non-contract formula requests including class III formulas (R. D. only)
  • Contribute to WIC policy and procedure development.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.
  • Participate in Quality Improvement activities.
  • Perform other duties as assigned.

Education and/or Experience

Must be professionally trained to function as one of the following: Physician, Registered Dietitian/R.D. (must be accredited by the commission on Dietetic Registration of the American Dietetic Association within 90 days of hire and possess a Bachelor’s degree in Nutrition/Dietetics), Nutritionist (with a Bachelor’s degree in Foods/Nutrition or Dietetics), Master’s degree in Human Nutrition or Public Health Nutrition, Physician’s Assistant, Registered Nurse, Dietetic Technician Registered (emphasis in community/clinical nutrition) or Home Economist (Bachelor’s degree with emphasis in nutrition).


At least one year experience of providing community health, pediatric and or/maternal/infant nutrition services preferred.

Date Posted: Nov 18, 2015  |  Job ID: 011

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Medical Biller-FT-New Haven


Position Summary

In collaboration with the Billing Supervisor and Finance Department, the Medical Biller ensures the timely and accurate processing of patient billing.


General responsibilities

  • Enter and/or review service charges in billing software on a daily basis.
  • Assist patients with insurance billing concerns.
  • Apply and verify Clinical Procedure Coding & ICD-9 coding.  
  • Post accounts receivables for all insurance and patient accounts.
  • Prepare reports and billings for hard copy and electronic transmissions.
  • Prepare and print month-end and year-end reports.
  • Update fee schedules as directed by the Chief Financial Officer
  • Problem-solve computer issues relative to billing processes.
  • Review and correct all insurance rejections.
  • Assist with daily reports as needed.
  • Keep apprised and inform doctors on new insurance changes or billing codes.
  • Run and work delinquent claim reports and/or held claim reports on a regular basis.
  • Must participate in Quality Improvement activities.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.
  • Other duties as assigned.

Education and/or Experience

High School Diploma or General Education Diploma (GED).


Ability to relate with effectiveness to the public, patients, health care providers and reimbursement sources


Minimum one year experience in medical billing or completion of a medical billing course.

Date Posted: Oct 15, 2015  |  Job ID: 005

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