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Medical Assistant-FT-New Haven & 1 PT in Macomb County for Homeless Healthcare

Position Summary

This position provides and delivers quality, comprehensive patient care as directed by a licensed provider and under the supervision of the Practice Manager.

General responsibilities

• Responsible for the entire patient flow process to include maintaining exam rooms; supplies; waste materials; medical records flow; chart tracking all records; patient instruction sheets; nightly lockdown and openings when designated shift start & end times are dictated; growth grids; immunizations tracking in MCIR on a daily basis to insure patient immunizations are up to date. • Perform diagnostic procedures within the scope of the MA role.

• Autoclave / sterilize and maintain instruments.

• Conduct daily patient education and distribute materials.

• Practice infection control at all times

. • Communicate with patients to include triage; hospital; insurance companies; home care/nursing homes; pharmacy.

• Assist physician with all procedures or processes.

• Perform basic lab/X-ray procedures as necessary such as basic chest & extremities; venipunctures; heel & finger sticks; cultures-GC, Strep B, Chlamydia and Herpes; UA; EKG etc.

• Maintain sample medications for inventory and expiration dates.

• Conduct patient referrals and pre-authorizations as directed.

• Assist in orientation of new hires and completion of orientation check list.

• Participate in required continuing education for immunizations and all other clinic processes.

• Participate in working in the lab or xray as needed.

• Successfully complete all competenecies required by DCS, including lab and xray.

• Successfully compelte all documentation in EHR; including all tracking processes for referrals, lab and hospitalization.

• Use MCIR website and EHR on a monthly basis for MCIR to send letters (recall/reminders) to patients that are due or overdue for vaccines or tests.

• Maintain levels of certification as needed.

• Other duties as assigned.

Education and/or Experience

High School diploma or GED AND Graduate in Medical Assistance or Nursing with a C or better G.P.A.

AND

Approved certification, registration, and/or license to practice in the state of Michigan as applicable. Minimally, certification as a Medical Assistant obtained within six months from date of hire.

AND

Relevant work experience in a medical center preferred.

Date Posted: Jun 9, 2016  |  Job ID: 004

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Information Systems Support Analyst-PT-New Haven

Position Summary

The Information Systems Support Specialist will be responsible for providing a broad range of high quality technical support related to the organizations communication networks, systems, and users.

Duties & Responsibilities

● Responsible for installing, upgrading, configuring and maintaining Information Technology Equipment and software which includes the hardware, network services, and software needs of the agency.

• Manage telecommunications and configurations which includes the phone system, fax machines, and copiers.

• Create and maintain documentation regarding Information Systems infrastructure components and operations.

• Develop and communicate standards of use, operations, and security of the network, personal computers, devices, and data.

• Perform and coordinate network trouble shooting to isolate, diagnose, and resolve network problems.

• Maintain network users, access rights and directories.

• Provide training to system users as needed.

• Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.

• Research and evaluate network capability and recommend improvements to support both current and future operations considering new and emerging technologies.

• Assist with vendor contracts related to Information Systems.

• Develop and implement disaster recovery procedures.

● Other duties as assigned.

Education and/or Experience

Associates Degree or equivalent from a two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience. Requires a strong knowledge of hardware and software and their inner-workings, which includes having a solid understanding of circuits, switches, network connectivity, and telecommunications.

*Must travel to multiple sites using own vehicle.

Date Posted: Jun 13, 2016  |  Job ID: 006

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Behavioral Health Integration Specialist-FT-New Haven

Position Summary This position provides behavioral health consultations in the primary care setting to children, adolescents, adults and families to improve psychosocial functioning.

Duties & Responsibilities

• Complete and maintain all required data and documentation of services to clients for both case and agency records; including: referrals, intake, treatment plans, progress notes, status reports, case management, closing and follow up services in a timely manner.

• Assess a patient’s social, emotional, environmental financial and support needs.

• Collaborates care through PCP, psychiatry and behavioral health care provider.

• Inform other members of the health care team about these factors, which may affect the patient’s health and well-being.

• Work with the patient’s family and other service provider agencies to develop a plan of care of the patient in his or her home or other living arrangement.

• Be an advocate for the patient and, at times, an advocate for broader social causes.

• Submit timely/accurate client daily activity logs/encounter forms for billing/statistical purposes.

• Maintain a minimum of 60% direct service time to clients.

• Provide individual and/or group therapy and crisis intervention as needed.

• Provide education on issues of mental health to service recipients, families and other staff.

• Assist in the development and integration of mid-level services into the clinical delivery model of the Agency, its communities and partnering hospitals.

• Promote and maintain awareness of Agency programs, services and activities

. • Participate in Quality Improvement activities.

• Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.

• Other duties as assigned.

Job Requirements Education and/or Experience

Masters Degree in Social Work AND State of Michigan Licensure as a LMSW AND Experience in working with behavioral medical health recipients and behavioral health issues

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to maintain confidentiality in all matters.

• High level of analytical and problem solving abilities.

• Capability to interface and maintain effective relationships with all programs, agencies and intra-Agency personnel.

• Ability to exercise the discretion and some flexibility in selecting an optimal solution from established alternatives to obtain the desired outcome.

• Ability to design and implement clinical pathways and protocols for treatment of chronic conditions.

• Detail oriented, logical, and methodological approach to problem solving.

• Flexible, with the ability to work independently and with minimal guidance.

• Strong oral and written communication and presentational skills.

• Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.

• Demonstrated ability to utilize DSM V for diagnostic process

• General computer proficiency. • Must understand Age-Specific Care.

• Must maintain Basic Life Support certification.

Date Posted: May 26, 2016  |  Job ID: 002

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Medical Records Clerk-PT-New Haven

Position Summary-

The Medical Records Clerk maintains patient electronic medical records and physical charts when necessary.

General responsibilities

• Scan patient health information into the electronic medical record.

• Assist patients with medical records problems/concerns.

• Date stamp, sort and scan into EMR all diagnostic test results and correspondence on a daily basis. Ensure all documents are processed in order of date or medical priority. Diagnostic test results are first priority of the day and must be done as soon as possible.

• Track all physical charts that are pulled and file back into records daily.

• Copy and send all record requests from patients, physician’s office, lawyer’s offices’ subpoena’s insurance companies, etc.

• Pull any physical charts as requested by DCS staff.

• Maintain physical charts and identify, track and move to storage any charts that are inactive.

• Locate and retrieve any physical charts that are not filed back.

• Participate in quality improvement and clinical processes as necessary.

• Other duties as assigned.

Education and/or Experience

High School Diploma or General Education Degree (GED).

Date Posted: Jun 6, 2016  |  Job ID: 001

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Translator-FT-New Haven

Positon Summary -

The Spanish Translator provides translation services for Spanish speaking patients at physician appointments . This position also provides clerical support and translation of medical forms for the Agency.

General responsibilities-

• Provide Spanish translation services for Agency clients.

• Assist with Spanish speaking telephone calls.

• Assist Spanish speaking clients with form completion as needed.

• Assist professional staff with cultural issues and understanding

• Translate agency forms as assigned.

• Provide Medical Records support as needed including filing, tracking, and copying.

• Other duties as assigned

Education and/or Experience -

High School Diploma or General Education Degree (GED).

Date Posted: Jun 6, 2016  |  Job ID: 003

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Medical Biller-FT-New Haven

 

Position Summary

In collaboration with the Billing Supervisor and Finance Department, the Medical Biller ensures the timely and accurate processing of patient billing.

 

General responsibilities

  • Enter and/or review service charges in billing software on a daily basis.
  • Assist patients with insurance billing concerns.
  • Apply and verify Clinical Procedure Coding & ICD-9 coding.  
  • Post accounts receivables for all insurance and patient accounts.
  • Prepare reports and billings for hard copy and electronic transmissions.
  • Prepare and print month-end and year-end reports.
  • Update fee schedules as directed by the Chief Financial Officer
  • Problem-solve computer issues relative to billing processes.
  • Review and correct all insurance rejections.
  • Assist with daily reports as needed.
  • Keep apprised and inform doctors on new insurance changes or billing codes.
  • Run and work delinquent claim reports and/or held claim reports on a regular basis.
  • Must participate in Quality Improvement activities.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.
  • Other duties as assigned.

Education and/or Experience

High School Diploma or General Education Diploma (GED).

AND

Ability to relate with effectiveness to the public, patients, health care providers and reimbursement sources

AND

Minimum one year experience in medical billing or completion of a medical billing course.

Date Posted: Oct 15, 2015  |  Job ID: 005

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